They didn't have the part we needed but everyone there was extremely nice
I just want to take a moment to thank Steve who works at this branch of Mercedes. I originally spoke to lady at the Cincinnati location where I got my car (less the one year ago) expressing my concern that I had a bulge on my tire & needed it addressed as soon as possible. She was very rude & spoke down to me on the phone, because I did not know the brand of tire my car had or if I had a spare. Did not provide any solution, & told me I’d have to wait till they got a tire ...
Andre's and the service staff are awesome! A-1 customer service in west Chester
Andrew was the most helpful when it came to educating me about my C300 and it's needs. I felt more knowledgeable about the car and how to care for it. He took a dilemma and made it into a blessing!! Ask for him always